Last updated: September 4, 2026
TrueClean Exteriors LLC ("TrueClean," "we," "us," or "our") operates truecleanexteriorsllc.net and advertises on platforms including Facebook and Instagram. This policy explains what personal information we collect, why we collect it, and what choices you have.
Who We Are
TrueClean Exteriors LLC is a licensed and insured exterior cleaning company serving Spartanburg County, South Carolina and surrounding communities. You can reach us at (864) 804-0019 or truecleanexteriors1@gmail.com.
Information We Collect
We only collect information you choose to give us. When you request a quote through our website form, through a Facebook or Instagram lead form, by phone, or by email, we may collect:
- Your first and last name
- Your phone number
- Your email address
- The address of the property you want serviced
- The property type and which services you're interested in
- Any notes or details you add about the job
We do not collect payment card numbers through this website. We do not knowingly collect information from anyone under 18.
How We Use It
We use the information you provide to:
- Prepare and send you a quote
- Contact you about scheduling, arrival times, and job details
- Follow up if you asked us to, or if we haven't heard back
- Keep records of work performed at your property
- Answer questions and handle any issues after a job
We do not sell, rent, or trade your personal information to anyone.
Advertising and Lead Forms
We advertise on Facebook and Instagram, which are operated by Meta. If you submit a lead form through one of our ads, Meta collects that information and passes it to us. Meta's own handling of your data is governed by their privacy policy, which you can read at facebook.com/privacy/policy.
We use the information from those lead forms for the same purposes described above — to quote and schedule your job. Nothing else.
Who Else Sees Your Information
We share your information only with services that help us operate, and only as much as they need:
- Netlify — hosts our website and processes quote form submissions
- Google — provides our business email and business profile
- Meta — delivers our ads and lead forms
We may also disclose information if required by law, or to protect our legal rights.
Text Messages and Calls
If you give us your phone number, you agree that we may call or text you about your quote and your job. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or by telling us directly.
How Long We Keep It
We keep quote requests and customer records for as long as needed to serve you and to maintain normal business records. If you'd like your information deleted, contact us and we'll remove it, except where we're required to keep it for tax or legal reasons.
Your Choices
You can ask us at any time to:
- Tell you what information we have about you
- Correct anything that's wrong
- Delete your information
- Stop contacting you
Security
Our website uses HTTPS encryption. We take reasonable steps to protect the information you share with us, though no method of transmission over the internet is completely secure.
Cookies
Our website uses only the basic cookies needed to function properly. We do not run advertising or tracking cookies on this site. If we add analytics or ad tracking in the future, we'll update this policy first.
Changes to This Policy
If we change this policy, we'll update the date at the top of this page. Significant changes will be noted here.
Contact Us
TrueClean Exteriors LLC
Spartanburg, SC
Phone: (864) 804-0019
Email: truecleanexteriors1@gmail.com